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CONTENTS
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Hands on the business and its people
The most challenging task in any business today is that of the Human Resources manager and in this arena, Spartan Truck Hire's Dan Naidoo approaches things differently.
Not for him sitting in an office shuffling paper. Instead, you will find him every morning in the Operations Department where he assists with clients and getting drivers out on the road.
Walking the talk with both staff and clients provides him with a unique feel of every aspect of Spartan's ever-changing business landscape.
"Communication and understanding is 50% of the daily business battle," says Dan, adding that it's management's challenge to create a climate where people want to work in the company. Apart from having a happy staff complement, there is another sound reason for creating a happy environment.
"The direct benefit of low staff turnover impacts positively on client relationships," he says wisely.
You can sense the culture at Spartan where loyalty is the key and the empathy of the HR Department reflects in the feeling of mutual support that Spartan Truck Hire people enjoy.
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